Blog #9 Is it important to practice Emotional Intelligence when conducting business communication? Why?

We humans are emotional beings. We tend to attach ideas, experiences, places and items with some form of feeling to give it meaning. With emotions , one must be able to control them particularly in a business setting. They need have the capacity to be aware of, control, and express one's emotion  and handle interpersonal relationships in a professional manner. This is what emotional intelligence is.
When dealing with clients , it is important to take out feeling,, such as hate, so that it will prevent any uncomfortable tension in the meeting. This can be detrimental for both you and the client if your emotions , whether because of the client or from another situation, prevents or interrupts the workflow and you losing that work.