Having emotional intelligence when conducting business communication is important because it entails the following:
Social awareness enables an individual to become in tune with his or her own emotions.This person is much more likely to be able to understand and empathize with the emotions that impact the attitudes and behaviors of others. This is why emotional importance is so valuable for persons in leadership roles within a business. It helps them to recognize what the needs of his people are, so that those needs can be met in a way that encourages higher performance and workplace satisfaction.
Personal competence comprises your self-awareness and self-management skills, which focus more on you individually than on your interactions with other people. Personal competence is your ability to stay aware of your emotions and manage your behavior and tendencies. This ultimately makes
communication better as you are able to control your body language,unconscious language that broadcasts our true feelings and intentions in any given moment. As well as deal with situations calmly.
The business world is always changing and emotions are becoming a much more important aspect of working relationships. Having emotional intelligence increases your chances of being more accepted on teams and considered for leadership positions. It can also set you apart from the competition when seeking a new position or promotion
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