Friday, 15 November 2013

Is it important to practice Emotional Intelligence when conducting business communication?

One's emotional intelligence, involves how we identify, understand and manipulate our emotions in a manner that best benefits us or the situations with which we are in. The importance of practicing emotional intelligence when conducting business is that it assists in a person being able to judge or recognize the emotional state of others and use that to their advantage. Likewise,  by being able to control your emotional intelligence, this will aid in navigating your way through a difficult business venture through means that does not compromise you emotional credibility.



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